Return Policy

Return & Refund Policy

Thanks for shopping at Esme' & Elodie

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. Items returned to us past the 14 day grace period are subject to a $10 restocking fee.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item needs to have the receipt or proof of purchase.

All sale items are non-returnable and subject to a $10 restocking fee if returned back to us.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund and you will receive an email with store credit. Please be sure to check the email address in which you registered your account with. Search for Esme and Elodie if need be.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonĀ­-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at esmeandelodie@gmail.com

To start the return process please fill out our google document:
https://goo.gl/forms/kDTfM88TorJyLGv93